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SECURITY AND PRIVACY

Where data lives, who sees it, who consented:
all under your control.

In Prozence, employee and customer data lives where the company chooses, and who sees what is set module by module. The records privacy law requires are kept inside the product.

DEPLOYMENT OPTIONS

You choose
where your data lives.

One product, two ways to run it. You can move from one to the other later.

On your own server

Prozence installs on your company's WordPress site as a plugin. The data stays in your own database; backups and access follow your policies.

  • WordPress 6.4+ and PHP 8.1+
  • Outside services are used only when you connect them
  • Business cards keep working if the licence ends

In the Prozence cloud

Your company gets its own space. We manage updates, backups and server security.

  • A separate space and database tables for each company
  • Daily backups and updates
  • A dedicated server on Enterprise
01 / KVKK AND GDPR

From notice to deletion,
the record is in the product.

Every flow that processes personal data is tied to a versioned privacy notice and a recorded consent. Data subject requests are tracked against a 30-day deadline.

Data subject request form
  • Versioned texts

    Privacy and marketing consent texts; every change becomes a new version and old versions stay readable.

  • Proof of consent

    Which channel, which text version, when, and who recorded it. IP addresses and browser data are not kept.

  • Request form

    Access, correction, deletion, objection and consent withdrawal, with a reference number and 30-day tracking.

  • Retention and anonymisation

    Expired records are listed and anonymised in bulk or automatically every day.

  • Record of processing

    A draft with recipients and international transfers based on the integrations you connect.

  • Audit log

    Text changes, exports, anonymisation and deletions are logged.

02 / ACCESS AND PERMISSIONS

Everyone sees only
what their job needs.

Permissions are granted module by module. A customer record is visible only to the person who added it until it is explicitly shared.

Module permissions table
  • Single sign-on

    Google, Microsoft Entra ID and SAML 2.0. Identity tokens are checked for signature, tenant and expiry.

  • Sign-in by code

    A 6-digit code valid for 10 minutes sent to the work email, with attempt limits and protection against account discovery.

  • Separation of duties

    Nobody can approve their own leave request, banner or signature change.

  • Ownership isolation

    Someone else's customer record cannot be claimed or read just by knowing an email or phone number.

  • Change logs

    Permission, signature and settings changes are kept with who made them and when.

  • Secret keys

    API keys and certificates are never returned to the browser; only the last four characters are shown.

03 / APPLICATION SECURITY

Protection against attacks,
layer by layer.

Every public endpoint is limited against abuse. Files and links have unguessable names and are served only to authorised people.

  • Rate limits

    Honeypot fields, timing and per-IP limits on public forms; per-user limits on REST endpoints.

  • File safety

    Uploaded file types are checked from their bytes; images are processed within size limits.

  • Security headers

    nosniff, a strict Referrer-Policy, framing protection and a restricted permissions policy.

  • Internal network blocking

    Webhooks and notifications cannot send requests to internal network addresses.

  • Signed webhooks

    Events sent to outside systems are signed with HMAC-SHA256.

  • No traces on devices

    Personal pages are not cached; app traces on the device are cleared on sign-out.

04 / AI AND PRIVACY

AI works only
when you switch it on.

Card reading, summaries and enrichment use an AI service (Anthropic Claude). The service is enabled by a company setting, and employees see a note about international data transfer.

  • Suggestions, not automatic changes

    Job change and enrichment suggestions apply only once you approve them.

  • Labelled content

    Everything AI generates carries a note saying so.

  • No sensitive data

    Information about people comes only from public professional sources; private life and sensitive categories are never searched.

  • Not stored

    The card photo a visitor takes when leaving their details and the audio of voice notes are not stored.

  • Processed in the browser

    The background of corporate profile photos is removed entirely in the browser; no face recognition is used.

  • Daily limits

    A daily usage limit and cap are set at company level.

05 / EMPLOYEE PRIVACY

Made to help employees,
not to watch them.

Sensitive features such as attendance and location are enabled by a company setting and are off by default. Anonymous tools really are anonymous.

  • Location only with consent

    Field location tracking needs explicit consent and works only during working hours.

  • Off by default

    Location, Wi-Fi and photo checks for attendance are not used unless the company turns them on.

  • Real anonymity

    In anonymous suggestions, complaints and pulse surveys the sender is never stored; small groups are merged.

  • Minimal data

    Leave requests don't record the reason; "I'm safe" data is deleted when the check-in ends.

  • Encrypted doctor messages

    Messages with the workplace doctor are end-to-end encrypted.

  • See your own data

    Employees can see their own permissions and who can see which of their details in the app.

PROZENCE BY PROZON

Your workplace's
new common ground.

Bring your people, your brand and your daily work together. Free for 14 days, no credit card.