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06. Board and intranet

Screenshots show the Turkish interface of Prozence with fictional "Örnek Teknoloji A.Ş." data; the English interface has the same layout.

The Board is your company's internal communication area: announcements, surveys and policies are in Company Agenda; posts, celebrations and the suggestion box are in Team Square; the day's tasks are on the Today card; your own actions and all your requests (My requests) are in My Area. You write to your colleagues in Messages and see your own meetings in Calendar → My calendar; managers follow the daily breakdown by office with the Offices today box. The boxes you see depend on the modules your company has turned on and on the Board layout; if you do not have a box, that feature is turned off in your company.

Who: Employee · Manager (My team today on the Today card, Offices today and the office report) · HR (Operations on the Today card) · For notification settings, see 09. Notifications; for reports, see 19. Reports.

In this chapter


Getting to know the Board

Who: Employee · Where: On a phone, bottom menu Announcements, Team, My Space (on a computer, Board on the left)

What it does: Shows what you find in each part of the Board.

On a phone, the Board is spread over three buttons:

Bottom button Section that opens What it contains
Announcements Company Agenda Announcements, Wiki, Company policies, Pulse, Surveys, Vision and goals
Team Team Square and Directory Employee board, Celebrations · 7 days, Team news, Team, Suggestions and complaints
My Space The strip at the top: Today, My tasks, Projects, My Area, Calendar, Services and, depending on your permissions, Reception, Mailroom, Assets Today: the Today card (the day's tasks), your links and the day's overview; My Area: My requests, Onboarding, Work time, My leave, My expenses, My payslips, My service requests, My assets and other personal boxes; Calendar: Next 14 days, My birthday; Services: see 07. Internal services; My tasks and Projects: see 33. Tasks and projects

The red number on a button shows new content in that section that you have not seen yet. My tasks and Projects in the strip show only if your company turned on task and project tracking.

Note: Since 1.3.1, the fourth button of the bottom menu is named My Space. In older phone images and older emails, this button can appear as Araçlar ("Tools") or İşlerim ("My work"); it is the same button.

The Top bar is the same on every screen (0.99.15, 0.99.19):

Item in the top bar What it does
Company logo Opens the Board and goes to the top of the page. On a computer, if you click it while holding Ctrl (Cmd on a Mac) or with the middle mouse button, the Board opens in a new tab.
Messages Opens the panel where you write to your colleagues. The red number on it is the number of unread conversations. On a phone, only the speech bubble icon shows. It exists only if your company has set up Messages (see Messages: connecting to Google Chat).
Bell Notifications and Waiting for you (see 09. Notifications).
Emergency, I’m Safe Emergency shows for everyone if your company has turned it on. The I’m Safe button exists only for emergency responders and Admin; when a check-in starts, the other employees reply from the banner at the top of the screen (see 27. Emergencies, occupational safety and the occupational physician).

Tip: The sign-out button is not in the top bar; it is at the bottom of My profile (see 00. Getting started).

My Space → Today screen on a phone: the Today · My tasks · Projects · My Area strip at the top, the bottom menu at the bottom

On a computer, click Board in the left menu. The tabs at the top are, in order: Today, My Area, Company Agenda, Team Square, Calendar and (if turned on) Services. The Today tab is the same as the Today screen on the phone, and the Today card is at its very top (see Today: the day's overview). The My Area tab shows only if at least one of its boxes (work time, leave request, expenses, requests, assets, onboarding or customer satisfaction) is turned on for you (see My Area).

Board on a computer: the tabs and the Today card at the very top of the Today tab

Your company may have chosen a different layout for the Board:

  • Unit-focused layout: The My unit tab is added after My Area. Here you see your unit's announcements (Unit announcements), posts from your unit (Posts from your unit) and the list of your unit colleagues.
  • Single-page layout: There are no tabs. At the top (below the Featured announcement) is the Important links strip, and below it the My Area row (Work time, My leave, My expenses and your other personal boxes that are turned on, side by side). Below it, three columns stand side by side: Company Agenda (including the Wiki and Pulse), Team Square and Today (the Today card at the very top, then your tasks, card, team, calendar, birthdays…). On a phone, the Today card moves above Important links and the My Area row too (1.4.0). At the bottom, if your company has turned it on, there is a full-width Services row; the service boxes are spread over several columns.

Unit-focused layout: My unit tab

Single-page layout: My Area, three columns and Services

Tip: Your company decides the Board layout and the start screen on the phone. To choose your own start screen, see 00. Getting started. You can choose the order of the cards and which ones you see yourself (1.5.0; see Editing the Board).


Today: the day's overview

Who: Employee · Manager · HR · Where: My Space → Today (on a computer, Board → Today)

What it does: Gives the answer to the question "What is waiting for me today?" on one card: the tasks waiting for your approval, what you must do today, today's calendar; if you are a manager, the status of your team; if you are in HR, operations warnings. Below the card are the other summaries of the day (announcements, celebrations, menu, your own boxes).

Using the Today card (1.4.0):

  1. On a phone, tap My Space in the bottom menu. It opens with Today selected in the strip at the top. On a computer, Today is the first tab of the Board.
  2. The Today card is at the very top. Below the title, today's date shows. The My requests button at the top right opens the My requests box in My Area (see All your requests in one list).
  3. The card is divided into sections (see the table below). Only the sections that contain tasks show; the order of the sections changes according to your role.
  4. Each row shows a number on the left, what is expected in the middle (e.g. "2 leave request(s) awaiting your approval") and a short detail below. Approval rows also show how long the oldest record has been waiting (e.g. "oldest waiting 3 days"); a row that has been waiting 2 days or more is highlighted with an orange line.
  5. To do the task, tap Open on the right of the row. On a computer, you can also click anywhere on the row. Open takes you to the same place as Waiting for you in the bell: a leave or expense approval opens the box in My Area, a request detail opens the request window on top of the tab you are on, a task opens My tasks, and an announcement opens the announcement itself.
  6. In the Today's calendar section, timed entries (your meeting room bookings, the meetings in your own calendar) show in time order, and entries without a time (company events, holidays, reminders) show with the text All day. At most 6 entries are listed; for more, it shows "+N more". If the meeting has an online link, a Join button appears; if it has only a calendar link, an Open button (opens the meeting in your own calendar) appears. For the whole calendar, tap Calendar at the bottom of the section.
  7. When you finish a task (you gave the approval, read the announcement…), the related row drops off the card automatically. The card is also refreshed every minute and each time you go back to the Board.
  8. If nothing is waiting, the card shows "Nothing is waiting for you today. The status of your requests is in My requests."

The employee's Today card: Your to-dos for today (Critical and Important announcements first), Today's calendar and Awaiting your approval

Sections of the Today card:

Section Who sees it What it shows
Awaiting your approval Everyone who has a record waiting for approval or action The approval and action rows of Waiting for you in the bell: leave and expense approvals, work time correction and overtime approvals, purchasing, requests assigned to you or in the queue, access requests to the customer directory, profile changes, suggestions and complaints, safety reports, parcels, asset incidents, workflow approvals (1.7.0; e.g. "Awaiting your approval: Role change request under HR review: …")… The oldest waiting item is at the top.
Your to-dos for today Everyone Your own tasks: unread Important and Critical announcements (first), your tasks that are due today and overdue (with their names, e.g. "2 days overdue · Kasım fuarı hazırlığı"), the work time warning (no check-in or a missing check-out), announcements and policies waiting for read confirmation, parcels and assets you must receive, the pulse survey, onboarding steps, payslips waiting for receipt, missing leave information, workflow tasks (1.7.0; e.g. "Task: Enter the start date: …"). If a workflow that you are allowed to act on has failed (and you are not HR or Admin), the row "A workflow has an error" also shows here.
Today's calendar Everyone Your room bookings today, today's events in the company calendar, your customer reminders and (if your company set up the personal calendar connection) your own meetings.
My team today Managers with a team (if an employee reports to you in the organization chart) Those on leave today ("On leave today: …"), those who have not checked in yet today and those with a missing check-out, your team's overdue tasks, your team's open leave requests, expenses and advances in the approval process, probation periods that end soon.
Operations HR officers (leave, work time, onboarding or payroll owners) and Admin Employees with missing leave information, approved leave whose signed form is expected, probation periods that end within 14 days, pre-payroll warnings (e.g. missing payroll number, pending work time correction, missing check-out), expired policy readings (Admin only), failed workflows (1.7.0; "A workflow has an error" or "N workflows have errors"; Open opens Admin → Modules → Workflows → Errors).

The order of the sections by your role:

Role Order
Employee Your to-dos for today → Today's calendar → Awaiting your approval
Manager Awaiting your approval → My team today → Your to-dos for today → Today's calendar
HR Awaiting your approval → Operations → Your to-dos for today → Today's calendar
Both manager and HR Awaiting your approval → My team today → Operations → Your to-dos for today → Today's calendar

The department manager's Today card: Awaiting your approval (oldest waiting 11 days), My team today, Your to-dos for today and Today's calendar

The HR officer's Today card: Awaiting your approval, My team today, Operations (missing leave information, signed form, pre-payroll warning) and Your to-dos for today

Important and critical announcements on the Today card (1.4.1): The Important and Critical announcements that you have not read are at the very top of Your to-dos for today, with their badge and a colored line; Critical ones come first. At most 3 announcement rows show; for more, the row "+N more important announcements" appears and Open opens Announcements with the Important and critical filter selected.

  • If the announcement asks for a read confirmation, the row shows "Awaiting your read confirmation: …". The row drops off when you tap I have read and understood in the announcement.
  • If it does not ask for a read confirmation, the row shows "Announcement you haven't read: …". Tapping Open counts as reading, and the row drops off.

The employee's Today card on a phone: Critical and Important announcements at the top

The manager's Today card on a phone: Awaiting your approval and My team today

Below the card:

  1. If there is a Featured announcement, it appears right below the card. Read all of it with Read more. When you finish, tap Close; if the announcement requires confirmation, the button is called I have read and understood (see Reading company announcements).
  2. Below it are the summary tiles: My meetings, Work time, My leave and My expenses. Each tile shows your short status (what it can show is in the table below). If something needs attention, the tile is highlighted in orange.
  3. Tap a tile. My meetings opens the Calendar tab with My calendar selected (see Viewing your own meetings (My calendar)). The other tiles open My Area and go to the related box (see My Area).
  4. Below the tiles, Important links stands in a single full-width row. On a phone, this strip scrolls sideways; swipe it with your finger to see the other links (see Important links).
  5. Depending on the modules turned on in your company, there are short entry rows below it: Suggestion, complaint or question (Send, Sent by me; 1.1.7, see Sending a suggestion, complaint or question), My tasks (Assigned to me, + Add task; 1.2.0, see 33. Tasks and projects) and Open positions · Refer a candidate (Refer a candidate, Positions; 1.1.8, see 34. Candidate referral and referral bonus).
  6. The From the company box contains the last three announcements; Important and Critical announcements have a badge at the start of the title. If a policy is waiting for you to read it, the line "… policies awaiting your confirmation →" appears below; tap it to go to the policy list.
  7. The Today and this week box shows who is celebrating today, who joined us this week and upcoming events. Tap a person to open their profile.
  8. If your company uses the meal and shuttle modules, the Today’s lunch and shuttle box shows the day's menu and your shuttle route.
  9. The From the team box at the bottom of the left column brings the latest from Team Square: the last 3 open posts on the Employee board (posts shared today have the Today badge) and the 2 newest team news items. Tap a post to open its details. For everything, tap Team Square at the top right of the box.
  10. Your own boxes are in the right column (further down on a phone): My sales summary, My to-dos and My card. If you are a manager or a work time owner, the Offices today box is above them (see Offices today (managers)).

Summary tiles in Today: Work time, My leave, My expenses (My meetings appears only if there is a calendar connection)

What do the summary tiles show?

Tile When it appears Large text Bottom line When you tap it
My meetings (0.99.33) If your company has set up the Google Workspace or Microsoft 365 calendar connection and My calendar is not turned off The time and name of today's next meeting (e.g. "15.00 · Mavi Lojistik — proposal meeting"); "No more meetings today" if there are no other meetings today; "Could not be read" if the calendar cannot be read "1 more meeting today" or "Last meeting today" Calendar → My calendar
Work time If work time (PDKS, time and attendance) is turned on Your status today: "Not checked in", "At the office", "From home", "Remote", "On site", "You've checked out" "In 08:52", "Today: 6 h 10 min" or, in orange, "Missing check-out: …" My Area → Work time
My leave If leave requests are turned on Your remaining annual leave (e.g. "14 days") "Annual leave remaining", "Pending approval: 2 days"; if you are a manager, "Awaiting approval (n)" in orange My Area → My leave
My expenses If expenses are turned on The amount awaiting approval or to be paid; otherwise "No pending expenses" "Awaiting approval", "To be paid"; if you are an approver, "Awaiting approval (n)" in orange My Area → My expenses

Summary tiles one below the other on a phone

Today: My Area summary at the top, Important links below

Today: the From the team box

Today: From the company, Today and this week, Today’s lunch and shuttle boxes

Tip: The button at the top right of each box (Company Agenda, Calendar, Services, Team Square) takes you to the detailed section.

Important:

  • Summary tiles show only for the modules that are turned on in your company. The single-page layout has no summary tiles; Important links and My Area are open at the top of the page, and the Today card is at the start of the Today column on a computer and at the very top on a phone.
  • The Today card shows only your own records; another employee's record is never in the list. The rows of modules that are turned off do not show.
  • Today's calendar reads the meetings in your own calendar only from the app's short-term memory; if your calendar was connected recently, the meetings are added after the Board's calendar loads.
  • The From the team box exists only in the tabbed and unit-focused layouts; the single-page layout does not have it because the Team Square column is already visible. If there are no posts or news to show, the box does not appear.
  • The Onboarding and Customer satisfaction boxes are no longer in Today; they are in My Area.

The other boxes in Today are described elsewhere:

  • My sales summary: 04. Customer directory. A My sales summary with all numbers at 0 becomes smaller automatically and shows "No activity this month: …" on one line; to see the numbers, tap Details. If you do not want to see the box at all, tap Hide at the top right; your choice is saved. To bring it back, tap the Show hidden cards (1) button at the very bottom of the Board (1.3.2). Since 1.5.0, you can hide and reorder all cards that are not required in the same way: see Editing the Board.
  • My to-dos and Important links: at the end of this chapter (see My to-dos)
  • My card: shows how many times your card was viewed and saved to contacts in the last 30 days. Open my card opens your card, Share opens the sharing options (see 01. Digital business card and Identity Kit).

Workflow steps and tasks awaiting your approval

Who: Everyone who is assigned a step in a workflow (HR, approvers, IT, facilities, accounting, payroll owner…) · Where: My Space → Today → Awaiting your approval or Your to-dos for today → Open (Waiting for you in the bell also opens it; on a computer, Board → Today)

What it does: If your company turned on the Workflows module, some jobs progress automatically: tasks are opened for a new employee, a role and pay change request goes in turn to HR and the approvers, the access of a leaving employee is closed. The approval or task the workflow expects from you shows on the Today card and in the bell; you give your decision or your "done" here. For setting up and configuring workflows, see 40. Workflows.

Before you start:

  • Workflow rows show only while the module is on and a step is assigned to you.
  • The additional purchasing approval and the budget second approval also come with workflows, but you decide in their own module: see 24. Parcels, mailroom and purchasing and 37. Budget preparation, approval and reports. Tasks that a workflow opens in Requests or My tasks also show on their own screens; their description says "Ayrıntı: İş akışları → #… (yalnız yetkililer görür)." ("Details: Workflows → #… (only authorized people can see it)."). For these, no separate workflow row is added to the Today card.

The rows on the Today card:

Row Section When
"Awaiting your approval: …" (e.g. "Awaiting your approval: Role change request under HR review: Zeynep Korkmaz"), below it "Workflow · Role and pay change" Awaiting your approval A workflow step is waiting for your approval. If there is more than one, it says "N workflow steps are awaiting your approval".
"Task: …" (e.g. "Task: Enter the start date: Ece Tan"), below it "Workflow · New employee" Your to-dos for today The workflow gave you a task. If there is more than one, it says "N workflow tasks are waiting for you".
"A workflow has an error" (or "N workflows have errors"), below it "Workflows · Errors" Operations (HR and Admin); for other authorized people Your to-dos for today A workflow that you are allowed to act on has failed. Open opens Admin → Modules → Workflows → Errors (see 40. Workflows).

The HR officer's Today card: a role change request in Awaiting your approval, "A workflow has an error" in Operations, "Task: Enter the start date" in Your to-dos for today

Giving an approval:

  1. Tap Open in the row. The workflow's window opens: the title shows the workflow's name (e.g. Role and pay change), below it the subject (e.g. "Employee #… · Zeynep Korkmaz"), the status badge, Settings version, Started and Currently with.
  2. Read what is asked in the Awaiting your approval box. The Steps list below shows the workflow's steps so far, the decisions and the notes.
  3. If necessary, write your note in the Note (required when rejecting or sending back) field. Below it is the warning "Notes appear in the workflow history; do not enter amounts.".
  4. Give your decision:
    • Approve: the workflow moves to the next step. The message "Approved." appears.
    • Send back for correction: the request returns to the person who opened it, for correction. The message "Sent back for correction." appears.
    • Reject: the workflow ends, a rejection notification goes to the person who opened the request. The message "Rejected." appears.
  5. In a pay change request, to see the amount, tap Show pay details at the bottom. If you are in the HR review, you can enter the current pay in the request with Enter current pay (Correct current pay if it was entered) (see 08. Directory and organization).

The workflow window: the Awaiting your approval box, the Note field, Approve / Send back for correction / Reject, the Steps list; at the bottom Show pay details and Correct current pay

The same window on a phone

Completing a task:

  1. Tap Open in the "Task: …" row. The Task waiting for you box opens in the window; it shows the task's name and, if there is one, the Deadline.
  2. Do the work (e.g. write the employee's start date in the employee record). Some tasks close by themselves when the work is done; for example, the "Enter the start date" task drops once the date is written in the employee record.
  3. In a task that does not close by itself, write a Note (optional) if you want and tap Mark as done. The message "Task completed." appears and the workflow continues.

A workflow task on a phone: Task waiting for you, Deadline, Note (optional) and Mark as done

If more than one job is waiting: Open in the row opens the Waiting for you in workflows list. Each row shows the type (Approval or Task), the title, the workflow's name and, if there is one, the deadline. Tap Open in the relevant row. If nothing is waiting any more, it says "Nothing is waiting for you in workflows right now.".

Waiting for you in workflows on a phone: approval and task rows, Open buttons

The workflows you started are in My requests: The workflows you opened (e.g. your role and pay change request) are listed in My requests with the type Workflow. The row shows the workflow's name and subject, who has the step in the "Now:" row, below it the name of the pending step (e.g. "HR review") and the status badge (Pending, In progress, Suspended, Failed, Completed, Cancelled). Tapping the row opens the workflow's window (see All your requests in one list).

My requests on a phone: a Workflow row (Role and pay change, Now: Ayşe Y., HR review) and purchase requests

Tip: If you are the workflow owner or an Operator, you also see the Transfer (passing the step to someone else) and Cancel workflow buttons in the window. For these, see 40. Workflows.

Important:

  • You cannot approve workflow steps with the button in the phone notification; give the decision in the workflow's window. This way nobody decides without seeing the details (e.g. the pay amount).
  • Send back for correction and Reject ask for a note: "A note is required when rejecting or sending back (at least 3 characters)."
  • If your note contains a number with 6 or more digits or a currency (TL, ₺, USD, EUR …), the question "The note seems to contain an amount or currency. Notes appear in the workflow history. Send anyway?" appears. Change the note with Correct, or send it anyway with Send.
  • If someone else decided at the same time, it says "This step was just acted on; refresh the screen.".
  • The person who opened the request cannot decide in a step of their own request. The employee who is the subject of the request never sees the role and pay change workflow; if they try to open it, it says "Record not found.". Authorized people who are not assigned a step (e.g. the technical Admin) see only the summary in this workflow: "Only participants can see the details of this workflow." and "Progress: x / y steps".

Editing the Board

Who: Employee · Manager · HR · Where: My Space → Today → Edit Board at the very bottom of the page (on a computer, Edit Board in the Board header)

What it does: You put the cards on the Board in the order of your own priorities and hide the cards that you do not want to see. Your layout is saved to your account; it looks the same on the phone, the computer and the tablet.

Before you start:

  • Which cards you can edit depends on your company's Board layout. In the tabbed and unit-focused layouts, you edit the cards on the Today tab (the other tabs do not change). In the single-page layout, you edit all column cards on the page (see Getting to know the Board).
  • The window lists only the cards that are on your Board. Cards of modules that are off in your company and cards that have nothing to show at the moment (e.g. Featured announcements when there is no featured announcement) are not in the list.
  • Your company may have set a default layout for your role (employee, manager or HR). Until you save your own layout, the Board opens with that layout (see 10. Administration and setup).

Steps:

  1. On the phone, tap My Space in the bottom menu; Today opens. Scroll to the very bottom of the page and tap Edit Board. On a computer, click Edit Board next to Add card in the header of the Board.
  2. The Edit Board window opens. The cards are grouped by their place on the Board: Top section, Main column, Side column (in the single-page layout, the groups have the names of the columns). Required cards show Required next to them.
  3. To move a card up, tap ↑ on its row; to move it down, tap ↓. The card moves one place with each tap. A card moves only inside its own group; it does not go to another column.
  4. Clear the checkbox to the left of a card that you do not want to see. The name of the card shows struck through. To show it again, select the checkbox again.
  5. Tap Save. The message "Your Board layout has been saved." appears and the Board shows the new layout immediately. To discard the changes, tap Cancel; the Board does not change.

Edit Board window on the phone: Top section and Main column groups, the required Today card and the ↑ / ↓ buttons

Bottom part of the window: My to-dos moved up in the Side column, My card about to be hidden; Save, Reset to default and Cancel at the bottom

Moving with the keyboard (computer): In the window, go to the row of a card (its checkbox or its buttons) with Tab. Alt+↑ moves the card one place up, Alt+↓ one place down (Option on a Mac). After each move, the screen reader reads the new position of the card (e.g. "My to-dos: moved to position 1.").

Bringing back the cards you hid:

  • One by one: open Edit Board, select the checkbox of the card again and tap Save.
  • All at once: at the very bottom of the Board, tap the Show hidden cards (n) button next to Edit Board (n is the number of hidden cards). The message "Hidden cards are shown again." appears. Your card order does not change.

Returning to the default layout:

  1. In the Edit Board window, tap Reset to default.
  2. At the question "Delete your own card order and hidden cards and return the Board to the default layout?", tap Reset to default.
  3. The message "The Board is back to the default layout." appears. The Board shows the layout that your company set for your role (if there is none, the app's built-in order).

Required cards: Today, Featured announcements, Announcements and Policies cannot be hidden; critical announcements and the work waiting for your approval are on these cards. You can change their order.

Tip: On a computer, when the browser window is narrow (less than 1100 pixels), the button in the header is hidden; Edit Board at the very bottom of the Board is there at every screen width.

Important:

  • You cannot move cards by drag and drop; use the ↑ / ↓ buttons or the keyboard.
  • If the Board has just opened and the message "The Board hasn't loaded yet; try again in a few seconds." appears instead of the editing window, wait a few seconds and tap again.
  • If a card was not listed in the window because it was not on your Board at that moment (e.g. there was no featured announcement), it shows at the end of its own column when it comes later; you can change its place again with Edit Board.
  • The Hide button on the My sales summary card (1.3.2) uses the same hiding setting; a hidden card shows unselected in the window.

All your requests in one list

Who: Employee · Where: My Space → My Area → My requests (on a computer, Board → My Area; the My requests button on the Today card also opens it)

What it does: My requests shows all the requests you opened in one list, without searching module by module: each row shows who has the leave, expense, request… now and what the next step is. Records that are waiting for something from you (e.g. a request with information asked) are at the top of the list.

Types in the list (only the modules turned on in your company): Leave, Expense, Advance, Request, Purchasing, Attendance correction, Overtime, Asset, Parcel (parcels you send), Safety report, Candidate referral, Profile change, Workflow (1.7.0; the workflows you started, e.g. a role and pay change request — see Workflow steps and tasks awaiting your approval).

  1. On a phone, tap My Space in the bottom menu and select My Area in the strip at the top. On a computer, click the My Area tab on the Board. The My requests box is at the very top, at full width. The My requests button at the top right of the Today card also brings you here.
  2. The top of the box shows a summary: how many open requests you have and how many of them are waiting for something from you (e.g. "9 open requests · 1 waiting for something from you").
  3. The rows under the Waiting for something from you heading are highlighted. These are the records that wait for you to do something (e.g. a request or a purchase with information asked, an expense with a correction asked, leave whose signed form is expected, an asset waiting for your receipt confirmation). The other records are under the Other requests heading.
  4. Read each row:
    • At the top, the type and the date (e.g. Expense · 5 Oct 2026);
    • in the bold line, the number and the title of the record;
    • below it, a short detail (category, amount, description);
    • in the "Now: …" line, who has the record (e.g. "Now: awaiting manager approval: Murat Ç.", "Now: with accounting · payment expected", "Now: information expected from you (Ozan K.)");
    • at the bottom, the next step (e.g. "After: Accounting", "Next: HR approval", "Reply to the request"); for expenses, if your company turned it on, the estimated payment date also shows (1.4.1);
    • on the right, the status badge (e.g. Awaiting manager, Waiting for info, Ready for payment).
  5. To open the record, tap the row. The record opens in the related module (e.g. a leave request in My leave, an expense in My expenses, a request detail in a window).
  6. The short card shows only the first 3 records and all the records waiting for something from you. To see the whole list, the filters and the completed ones, tap Open all at the bottom of the box. The box opens at full width; to bring it back to its previous size, tap Collapse.
  7. In the full view, filter the list with the buttons at the top: Open (default; with its number next to it), Completed or All.
  8. To see only one type, select it from the Type list (e.g. Masraf (4) ("Expense (4)")). To go back to all types, select All types.
  9. If the list is longer than 50 records, the ‹ Previous and Next › buttons and the text "Page 1 / 2" appear at the bottom.

My requests (Open all): Open / Completed / All buttons, Type list, Waiting for something from you and Other requests

The My requests short card on a phone: Now and After lines, status badges

Empty list messages:

  • "You have no open requests." — with Show completed, you can look at your closed records.
  • "You have no completed requests in the last 12 months."
  • "No open requests of this type." — tap All types to remove the filter.
  • "You have no requests yet. Leave, expense or service requests you open will appear here."

Tip: My requests shows only the records that you opened; other people's requests that you must approve are not here, but in the Awaiting your approval section of the Today card and in Waiting for you in the bell (see 09. Notifications).

Important:

  • Open records are always in the list; completed records are shown for the last 12 months. At most 200 records are listed per person.
  • For parcels, only the (outgoing) parcels you send are listed; parcels that come to you show on the Today card with the row "Your parcel has arrived and is waiting for pickup".
  • For work time corrections, only your last correction request for a day is listed. Overtime records that the system opened on your behalf also show in the list.
  • My requests shows only if My Area is turned on in your company.

My Area

Who: Employee · Where: Board → My Area (on a phone, My Space → My Area)

What it does: Brings your personal actions together in one place. You start and end your work time, request leave, enter expenses, request advances, open your payslip, follow your requests and confirm the items assigned to you. If you have just started, your onboarding checklist is also here.

Before you start: My Area shows only if at least one of its boxes is turned on in your company: work time (PDKS), leave request, expenses, payroll, requests, assets, occupational physician, purchasing, onboarding or customer satisfaction. You also see it if you are the owner of one of these modules.

  1. On a phone, tap My Space in the bottom menu and select My Area in the strip at the top. On a computer, click the My Area tab on the Board.
  2. At the very top, at full width, is the My requests box: all the requests you opened in one list (see All your requests in one list). Below it, the boxes that are turned on in your company appear in this order:
  3. Do your action with the buttons inside the box. Work time, My leave and My expenses are the same as in the previous version. Onboarding, My assets and Customer satisfaction appear as short cards (see below).

My Area: Onboarding short card, Work time, My leave; My expenses, My service requests and My assets below

My service requests short list:

  • The top of the box shows how many open requests you have (e.g. "2 open requests"). Open requests are those with the status New, In progress and Waiting for info (updated in 1.1.7); at most 3 of them are listed. Tap a request to open it.
  • For a new request, tap + New request.
  • For all your requests, tap All requests. Services → Requests opens; the whole requests module (including the Incoming requests queue for owners) is there.

Short card, Open all and Collapse: Onboarding, My payslips, My assets and Customer satisfaction are shown as short cards. If there is more than the card shows, an Open all button appears (in the card's last row of buttons, for example next to Processes; at the bottom of the card if it has no button row); tap it to open the card at full width in the grid. To bring it back to its previous size, tap Collapse. On a computer, the boxes are arranged in three columns and each box takes only its own height; no gap is left next to a tall box, and shorter boxes fill the space below.

  • Onboarding: Welcome!, the start date, the manager and buddy line, the progress bar, "x / y steps done" and only the next 3 steps that are not done. The welcome text and the completed steps are in Open all. If you were given tasks for someone else, the first 3 of your tasks show. If you come from a notification or from Waiting for you in the bell, the card opens fully.
  • My payslips: the 3 newest payslips and all payslips awaiting your receipt show. Older months are in Open all.
  • My assets: items waiting for your receipt confirmation always show; of your other items, the first 3 and the line "and N more items". The description text and the asset owner's My assets / Assets tabs are only in Open all. When you collapse the card, it goes back to the My assets view.
  • Customer satisfaction: the rate and the breakdown show; the short card shows the line "Recent comments: n", and the comments themselves are in Open all. For owners, the Report button (Reports → Customer satisfaction) stays on the card; the settings are in Admin → Modules → Customer satisfaction.

Shortcuts to My Area:

  • Tap the Work time, My leave or My expenses tile at the top of Today (see Today: the day's overview).
  • The work time, leave, expense, payslip, onboarding and asset rows in the bell (Waiting for you) and the notification links on these topics also open My Area (see 09. Notifications).

By Board layout:

  • In the Tabbed and unit-focused layouts, My Area is the tab right after Today. Its short summary shows at the top of the Today tab.
  • In the single-page layout there are no tabs and no summary tiles. My Area is a row at the top of the page, below Important links; its boxes stand side by side.

Tip: If you are a manager, or an HR or accounting owner, the approval, balance, timesheet and expense actions are also inside the same boxes (see 29. Time and attendance management, 30. Employee leave management and 18. Expense management and accounting). For asset and fixed asset owners, see 31. Request, mailroom, purchasing and fixed asset management.


Offices today (managers)

Who: Manager · Work time owner and viewer · Admin · Where: My Space → Today → Offices today (on a computer, Board → Today, right column)

What it does: Shows at a glance, for each office, how many people came to work today, how many did not come, who is on leave, remote or in the field, and how many guests came.

Before you start:

  • The box appears only if work time (PDKS) is turned on in your company.
  • Admin, work time owners and the people who are Work time viewers in the permission table see all employees and guests. "All employees" appears at the bottom of the box.
  • Managers see only their team (the employees who report to them directly and indirectly) and their team's guests. "Your team" appears at the bottom of the box.
  • Other employees do not have this box.
  • For a correct picture, the office each employee belongs to must be selected in the Work time settings (Work time → Settings → Saved offices → Choose employees; see 29. Time and attendance management). Employees without a selected office are counted in the No office assigned row.
  1. Tap My Space in the bottom menu; Today opens. On a computer, open the Today tab of the Board.
  2. Go to the Offices today box. On a computer, it is at the top of the right column, above My sales summary and My to-dos; on a phone, these boxes are further down.
  3. Read the line below the heading: the scope and the time (e.g. "All employees · as of 13:27"). On weekends and public holidays, it says "Not a working day; absences are not counted".
  4. Each office is a separate row: the office name at the top and the numbers below it (e.g. "Head Office" — "9 present · 1 absent · 2 remote · 3 guests"). present always shows; absent shows only on working days; on leave, remote, in the field and guests show only if they are greater than zero. If there are employees without a selected home office, the No office assigned row appears at the bottom.
  5. If some of the people who came to an office have checked out, "Inside now: N" appears below the row.
  6. For details, tap an office row: the office report opens with that office highlighted. For the report of all offices, tap Report at the top right of the box (see Office report: day and month).

Offices today box: present, absent, on leave, remote, in the field and guest numbers for each office

A department manager's Offices today box on a phone: Your team

How are people counted? (per person, for that day)

Situation In which office How it is counted
Has a check-in record at an office The office where they checked in (where they went) present. If their home office is a different one, the report shows "home office: …"; they are not counted as "absent" at their home office.
Has only a from-home / remote or field record Their home office remote or in the field
No record, approved leave Their home office on leave
No record, no leave, working day Their home office absent (not counted on weekends and public holidays)
Has a work time correction approved by the manager Their home office present
A visitor was let in that day The office where the host is checked in at that moment; otherwise the host's home office guests (those inside and those who left)
No home office selected The No office assigned row With the rules above

Tip: The box refreshes each time you open the Board. The numbers do not change second by second; for the current status, refresh the page.

Important: Office settings and assigning employees to offices are the job of the Work time module; you cannot change them from this box. The "absent" number is calculated by the person's current home office.


Office report: day and month

Who: Manager · Work time owner and viewer · Admin · Where: Today → Offices today → Report (or an office row)

What it does: In the Day view, it shows by name, office by office, who came, who did not come, who was on leave, remote or in the field on the day you select, and the guests. In the Month view, it gives the monthly occupancy of the offices and the numbers day by day; you download the table as CSV.

Before you start: You must be able to see the Offices today box. Managers see only their team in the report too; the window shows the note "Your team (employees reporting to you) and your team’s guests."

Day view

  1. In the Offices today box, tap Report or an office row. The Office report window opens with the Day tab selected.
  2. To go to another day, use the ‹ (previous day) and › (next day) buttons or the date box. When you are on today, › is disabled. When you are on a past day, the Today button takes you back to today.
  3. Below the date, for today, you see "current status as of …"; below it is a short explanation of the counting rule.
  4. Each office is a separate section: the office name, "N assigned employees" and the numbers. Below them are expandable lists: Present, Absent, On leave, Remote, In the field, Guest (with the number of people next to each). To open or close a list, tap its heading. An Absent list longer than 8 people starts closed.
    • Present: name and first check-in time; for today, the inside or left label; for someone who came from another office, "home office: …".
    • Guest: the visitor's name and company, "→ host", the check-in and check-out time; the inside label if they are still inside.
  5. If you opened the report from a row, that office's section is highlighted and the page scrolls to it.

Office report, Day view: present, absent, on leave and guest lists for each office

Month view

  1. At the top of the window, tap Month. The current month opens.
  2. Go to previous months with ‹; › appears only when you are on a past month.
  3. Read the office summary table at the top: Office, Assigned staff, Working days, Avg. present / day, Occupancy, Absent, On leave, Remote, In the field, Guest.
  4. In the Day by day table below it, the newest day is at the top. Each cell has the format "present / absent · +guests". Weekend and holiday rows have a gray background and do not show "absent".
  5. To see the list of people for a day, tap the date of that day; the report switches to the Day view for that day.
  6. To download the table, tap Download CSV. The file downloads with the name ofis-raporu-<month>.csv and the message "CSV downloaded." appears. Columns: Date, Office, Assigned, Present, Present from another office, Absent, On leave, Remote, In the field, Guests, Working day.
  7. To close the window, tap Close (on a computer, the Esc key also closes it).

Office report, Month view: office summary, occupancy and day-by-day table

How is occupancy calculated? It is the ratio of the number of people who came on working days to the number of assigned people. Because people who came from another office are also counted, it can be more than 100%. The Absent, On leave, Remote and In the field columns are person-day totals for the month.

Common messages:

  • "There is no report for a future day." / "There is no report for a future month." — You selected a future date.
  • "The office breakdown is visible to managers and attendance officers." — You are not allowed to see the report.
  • "No employees are assigned to this office. Choose them in Work time → Settings → Saved offices → "Employees"." — No employees have been assigned to that office yet.

Important:

  • For past days too, "absent" is counted by the employee's current home office (the history of office changes is not kept).
  • In the month report, past days are kept in the cache for a few hours; the cache is refreshed when an employee's office changes.
  • In the Prozence phone app, downloading the CSV may not work, depending on your device; if needed, download the report from a computer.

Tip: For working hours and late arrivals per person, see 19. Reports.


Opening your payslip and confirming receipt

Who: Employee · Where: Board → My Area → My payslips

What it does: You open the monthly payslip that HR uploaded. The first time you open a payslip is recorded as confirmation of receipt (tebliğ): the time, the verification method and the document's fingerprint are stored. This proves that you received the payslip without signing a paper.

Before you start: The My payslips box shows only if your company has turned on the payroll module. When a new payslip arrives, the top of the box says "1 payslip awaits your confirmation of receipt" and it also shows on the Today card. If your company turned on the notification, you get the "Bordronuz hazır" ("Your payslip is ready") notification on your phone; if HR uploads the payslip again, you get the "Your payslip was updated" notification, and if HR corrects it, the "You have a corrected payslip" notification (with the reason for the correction) (1.1.7). If phone notifications are not on, the notification comes by email (see 09. Notifications).

  1. In My Area, find the My payslips box. Each row shows the period (e.g. "September 2026") and the status: Awaiting receipt or Receipt confirmed. My payslips box: one payslip awaiting receipt, two payslips with receipt confirmed
  2. Tap the payslip marked Awaiting receipt. The window shows where the code will be sent (e.g. "The code is sent to ze••••@ornek.invalid.").
  3. Tap Send code. Depending on the company setting, the code arrives at your email address or by SMS on your mobile phone. The code is valid for 10 minutes; if it does not arrive, tap Resend.
  4. Type the 6-digit code in the Verification code box and tap Verify and open. Code window: Resend, Verification code and Verify and open
  5. The payslip opens in the window. The time and method of receipt are shown at the top. Open PDF opens the payslip in a new tab, Download saves it to your device. Opened payslip: receipt line, Open PDF and Download

Opening a payslip with receipt already confirmed: Tap the row marked Receipt confirmed. No code is asked; the payslip opens directly.

Sending a question or objection about your payslip (1.1.7): Confirming receipt does not mean that you accept the payslip.

  1. Open the payslip for which you confirmed receipt. Below the payslip there is the Ask a question / object button.
  2. Tap Ask a question / object. Type in the Your question / objection box (at least 3 characters; e.g. "My October overtime is missing from the payslip.").
  3. If you want, add a PDF, JPEG or PNG document with Attach a document (optional) (at most 5 MB).
  4. Tap Send to HR. The message "Sent to HR." appears.
  5. When HR replies, you get a notification; the name of the button below the payslip becomes Question / objection thread with "(yanıt geldi)" ("reply received"). Tap it to open the thread; if necessary, type a New message and send it again. The window shows the status of the thread: "Status: awaiting reply", "Status: answered" or "Status: closed".

Only you and the payroll owners (HR) see the thread; its dates are added to the receipt record. You cannot send a question for a payslip for which you did not confirm receipt ("First open your payslip and acknowledge receipt; your question is linked to the receipt record.").

Differences by company:

  • Direct opening: If your company does not ask for a code, the window shows the I confirm receipt, open button. Tap it to open the payslip; the time and the IP address are still recorded.
  • Link: If your payslip is kept in your company's own system, the window shows an Open payslip button and the payslip opens in a new tab. The receipt record is still kept here.
  • Adjustment: If HR corrects a payslip for which you already confirmed receipt, you see a new row for the same month with the Adjustment label. Open the new payslip with the same steps. If you open the old version, the warning "This version is void: a corrected payslip was uploaded. The current version is a separate row in the list." and the reason for the correction show.

Tip: If the window says "There is no email address on your card" or "There is no mobile number on your card", the code cannot be sent. Contact HR; HR can choose another verification channel for you. Do not share the code with anyone; HR never asks for your code.

FAQ:

  • Can HR see my payslip? Payroll owners (HR) can open the payslip when needed. Every opening is written to the audit log and does not affect your confirmation of receipt.
  • I opened the payslip by mistake. Is that a problem? No. Confirmation of receipt shows that you received the payslip; if you disagree with its content, write to HR with Ask a question / object.

Reading company announcements

Who: Employee · Where: Bottom menu Announcements → Announcements box

What it does: You read the announcements of the company and of your department. You confirm the announcements that ask for a read confirmation with I have read and understood.

  1. Tap Announcements in the bottom menu. Company Agenda opens.
  2. In the Announcements box, announcements are sorted from newest to oldest. Announcements pinned to the top have the Pinned label, and announcements featured for a limited time have the Featured · … more days label. Announcements you have not seen have the New label.
  3. The importance of the announcement is written in the badge before the title (1.4.1): Important (orange) or Critical (red). Normal announcements (Info) have no badge. In addition to the badge, the side line of the announcement has the same color.
  4. To see only news from the company, tap Company news; to see only important and critical announcements, tap Important and critical; to go back to all of them, tap All. If there are no announcements in the Important and critical filter, it shows "No important or critical announcements."
  5. For long announcements, tap Read more. To shorten them, tap Shorten.
  6. If the announcement asks for a read confirmation, the I have read and understood button is below it. If the text is longer than 400 characters, the button looks dimmed until you open the text, and below it shows "To confirm, first open the full announcement." (1.3.2). Tap Read more, read the text, then tap I have read and understood. The message "Thank you, your confirmation has been saved." appears and, in place of the button, "✓ You confirmed · …" shows.
  7. If an announcement has an attached file, tap the Attachment: … button to open it.

Announcements, Important and critical filter: Important and Critical badges, the I have read and understood button dimmed until the text is opened

Announcements: pinned and featured announcement, Company news filter

Below each announcement, you see the date, the author and who it was sent to (e.g. Whole company or a department name). Announcements about new employees, new positions and work anniversaries appear in the Team news box in Team Square.

Featured announcement: If the company featured an announcement, the announcement also shows in the Featured box right below the Today card. At the top of the card, the importance badge and, if it waits for confirmation, Awaiting your confirmation and the remaining time show. You close a featured announcement that does not ask for a read confirmation with Close; an announcement that asks for confirmation disappears when you tap I have read and understood.

A featured Critical announcement in Today: Awaiting your confirmation, today is the last day, and the dimmed I have read and understood button

Important and critical announcements on the Today card: The Important and Critical announcements that you have not read are at the very top of the Your to-dos for today section of the Today card; Critical comes first (see Today: the day's overview). The title of the phone notification and the email also starts with "Critical: …" or "Important: …".

Tip: You select the announcement types for which you get phone notifications with the Notifications button (see 09. Notifications).

Important:

  • You need permission to publish an announcement. If you have permission, the + New announcement button appears in the box (see 10. Administration and setup).
  • The author of the announcement and the Admin see the read counter below the announcement: for an announcement that asks for a read confirmation, "N seen · M confirmed / T"; for one that does not, "N / T people saw it" (T: the number of recipients, not including the author; 1.1.7). When you open the Not yet confirmed (n) or Not seen yet (n) row below it, the names are listed. The total numbers are also in Reports → Communications (see 19. Reports).

Liking and congratulating on an announcement

Who: Employee · Where: Announcements → Announcements or Team → Team news

What it does: You react to company news, new employees and anniversary announcements.

  1. Tap the ♡ button below the announcement to like it. If you tap it again, the like is removed. ♡ and 🎉 Tebrik et ("congratulate") appear only on news-type announcements (Company news, new joiners, new positions, work anniversaries); general company announcements do not have them.
  2. To write a congratulation, tap 🎉 Tebrik et.
  3. Write your message in the Your congratulations message box and tap Send.

Like and Tebrik et on an announcement; Your congratulations message box

Tip: To delete your own congratulation, tap the × button next to it.


Sharing an announcement on LinkedIn

Who: Employee (sharing) · People allowed to publish announcements (turning it on) · Where: Announcements → Announcements

What it does: Employees share news the company wants to make public (a trade fair, an award, a new product) on their own LinkedIn account with one tap.

The Share on LinkedIn button appears on an announcement only if its author turned this option on. The option can be turned on only for the Announcement and Company news categories sent to the Whole company; it cannot be turned on for announcements sent to a department, for policies, or for person-related announcements such as new joiners, new positions and work anniversaries.

To share:

  1. Tap the Share on LinkedIn button below the announcement.
  2. LinkedIn opens in a new tab with the post text ready. If you are not signed in to LinkedIn, sign in first.
  3. Read the text, change it if you like, and post it on LinkedIn. Nothing is shared until you post it.

Share on LinkedIn button on a Company news announcement

To turn it on while writing the announcement:

  1. Tap + New announcement, or tap Edit on your own announcement.
  2. In To, select Whole company; in Category, select Announcement or Company news. With any other selection the box does not appear.
  3. Tick Employees can share on LinkedIn.
  4. Optionally, write the Suggested post text (up to 1,200 characters). If you leave it empty, the title and the start of the announcement text are used.
  5. Optionally, enter the address of the news item on the website in Link. The address must start with https://; the link is added to the end of the text.
  6. Tap Publish.

Employees can share on LinkedIn option, suggested text and link in the announcement form

Important: The shared text becomes public outside the company. Do not put confidential information, personal data or internal figures in the suggested text.

Tip: The author sees on the card how many people tapped Share on LinkedIn. The same number is in the LinkedIn column in Reports → Communications (see 19. Reports). This number shows how many people tapped the button; the app cannot know whether the post was actually published on LinkedIn.


Reading content in your own language (translation)

Who: Employee · Where: Announcements, Wiki articles, Team Square posts and comments → Translate

What it does: If your company has turned on content translation, you read announcements, Wiki articles and Team Square posts in your app language. The translation is done by AI.

  1. Content that can be translated has a Translate button below it. If your app is in Turkish, the button appears only on content written in another language. If your app is in another language, it appears on all content.
  2. Tap Translate. The title and text appear in your app language; the AI translation · Original: … note below shows the content's original language.
  3. To go back to the original text, tap Show original.
  4. When you open the comments of a Team Square post, other people's comments have a small Translate link below them.

Turkish translation of an English announcement: AI translation note and Show original

Tip: If your company has chosen Automatic translation and your app is in a language other than Turkish, content is translated automatically as it comes into view. To see the original text, tap Show original as before. You change your app language in My profile (see 15. Multiple companies, language, KVKK and license).

Important: AI translation can make mistakes; base important decisions on the original text. User guide articles are not translated, because the guide is available in all nine languages of the app. If you see the warning "Translation isn't available right now. Try again shortly.", try again a little later.


Answering a company survey

Who: Employee · Where: Announcements → Surveys

What it does: You answer the surveys that the company or your department opens.

  1. In the Surveys box, see the survey's name, the number of questions, whether it is named or anonymous, and its deadline.
  2. Tap Reply.
  3. Read the description at the top of the window. It tells you whether the survey is named or anonymous and whether you can change your response later.
  4. Answer the questions. Questions with an asterisk (*) are required. In rating questions, 1 means "strongly disagree / very poor" and 5 means "strongly agree / very good".
  5. Tap Submit responses.

Surveys box and Reply button

Survey window: questions and Submit responses

Important:

  • In a Named survey, the person who opened the survey sees your responses with your name.
  • In an Anonymous survey, your response is not matched with your name; it is only known that you responded.
  • If the survey does not allow it, you cannot change your response after you send it. If it allows it, the Change my response button appears until the survey ends; in an anonymous survey, you can change your response only from the device you responded on.

FAQ:

  • Can I see the results? The person who opens the survey decides: the results are shown to the respondent immediately, when the survey ends, or never. The survey card shows a note such as "Results are not published".
  • Why can I not see the results in an anonymous survey? The result of an anonymous survey opens when the survey closes, so that who answered what cannot be worked out from the order; the person who opens the survey also sees the result only then. The screen shows "In an anonymous survey, results appear when the survey closes (N responses so far)." (1.1.3).

Reading and confirming company policies

Who: Employee · Where: Announcements → Company policies

What it does: You read the company rules (information security, remote work, etc.). You confirm the policies that require confirmation after you read them.

Before you start: The text "… policies pending" in the box heading shows how many policies are waiting for you.

  1. In the Company policies box, see the policies. Each one shows the category, the version and the type (Requires confirmation or Information). Status label: for a pending policy, Awaiting your confirmation (policies that require confirmation), Not read (information) or New version, followed by · son … ("due …") if there is a deadline; if the deadline has passed, Expired · …; once done, Approved · … or Read · ….
  2. Tap the name of the policy. The policy opens on a separate page.
  3. Scroll to the end of the text and read it.
  4. For a policy of the Information type, your reading is saved automatically when you reach the end of the text.
  5. For a policy of the Requires confirmation type, the box at the bottom opens when you reach the end. Tick the I have read and understood the policy and will follow it. box.
  6. Tap Approve. The text "✓ Approved" appears.
  7. To go back to the Board, tap ← Board at the top left.

Company policies: a policy awaiting confirmation and a policy already read

Policy page: I have read and understood the policy and will follow it box and Approve

Tip: When you have read all policies, the box moves to the bottom of Company Agenda and stays collapsed. To open it, tap the Company policies heading.

Important:

  • The confirmation box does not open before you reach the end of the text; the screen only shows "Read the text to the end to confirm."
  • If a policy changes, you are asked to read and confirm the new version again. At the top of the page, the What changed in this version: note summarizes the change.
  • You get a reminder notification when the deadline is near and when it has passed.
  • As the note at the bottom of the app also says, the "I have read it" confirmation is for tracking; it does not replace an official notification or a signature.

Answering a Pulse survey

Who: Employee · Where: Announcements → Pulse

What it does: Pulse is a short, anonymous satisfaction survey that the company opens at regular intervals (e.g. once a month). It takes about one minute to answer.

  1. When a round is open, the Pulse box shows This period’s pulse survey is open. Below it, you see the number of questions and the deadline.
  2. Tap Reply.
  3. In the first question, select a score from 0 to 10 (0 · Not at all likely, 10 · Extremely likely).
  4. In the other questions, select a score from 1 to 5 (1 · Not at all, 5 · Completely).
  5. If your company added a comment question, you can write a comment if you want.
  6. Tap Send. The message "Thanks, your response was saved anonymously." appears.

Pulse box: open round and company-wide results of the last round

Pulse window: 0–10 and 1–5 score buttons

Tip: If your company chose to share it, the company-wide result of the last closed round (participation, eNPS and question averages) appears in the Pulse box. eNPS is a score that shows how much employees recommend the company as a place to work.

Important: Your response is truly anonymous: the saved response does not contain your name or the time. Results appear only in aggregate and only when there are at least 5 responses; your company can raise this threshold but cannot lower it below 5 (1.3.2). Department results show only the average and the eNPS; the number of responses and the score distribution are not shown. Small departments below the threshold are shown together in the "Other (combined)" row. One day before the round ends, you get a reminder if you have not responded yet; if participation is low, your company can also send a second reminder.


Searching the Wiki

Who: Employee · Where: On a computer, Wiki in the left menu; on the phone, Announcements in the bottom menu → Wiki in the strip at the top

What it does: The Wiki is the knowledge base where the company collects its "how to" articles (e.g. connecting to the VPN, requesting leave, booking a meeting room). Articles open on a separate Wiki page. On a computer, the app menu is on the left, the Wiki menu next to it and a wide reading area on the right.

  1. On a computer, click Wiki in the left menu. On the phone, tap Announcements in the bottom menu, then Wiki in the strip at the top. The Wiki home opens. Wiki appears selected in the menu; if you tap Wiki in the menu again while reading an article, you go back to the home page.
  2. The Wiki box on the Board also shows the company's articles: important articles are pinned to the top, and you filter the list by tapping a category (e.g. IT and accounts (2)). User guide chapters are not in this list; you go to the guide with the User guide (… sections) button. When you tap an article or Open Wiki, the Wiki page opens.
  3. The Wiki menu lists the categories and their articles. Tap a category name to expand or collapse its articles, and tap an article to read it. Wiki home shows the categories and recently updated articles; All articles shows all of them.
  4. To search, type a word in the Search the wiki box in the Wiki menu. The search covers titles, tags and text; Turkish letters and upper / lower case do not matter (typing "sifre" also finds "Şifre"). Searched words are counted without recording who searched; Wiki managers look at searches with no results to find missing articles.
  5. The headings of the open article are listed under it in the Wiki menu. Tap a heading to scroll to that section; as you read, the current section is highlighted.
  6. At the end of the article you can move to the Previous and Next article in the same category. In the bar at the top (Wiki › category › article) you can go back to the category or to the Wiki home.
  7. Answer the Was this helpful? question below the article with Yes or No. If you select No, you can write briefly what is missing; your note goes to the article's editors.
  8. To send the article to a colleague, tap Copy link. The link opens this article directly.

Wiki in the left menu (computer)

Wiki box: categories, articles and Open Wiki

Wiki page (computer): the Wiki menu and the article's headings on the left, the article on the right

Search results on the Wiki page

Contents on the phone: categories, articles and the headings of the open article

End of an article: Was this helpful?, Copy link and Next article

Tip: If a Wiki article is in another language or your app is not in Turkish, a Translate button may appear below the article (see Reading content in your own language (translation)).

Tip: On the phone, the Wiki menu is behind the Contents button above the article. Tap it and the menu slides in from the side; it closes by itself when you choose an article or heading. To close it, tap Close or anywhere outside the menu.

Important: If the article's review date has passed, the warning "This article is past its review date; information may be out of date." appears at the top. If you cannot find what you are looking for, open a request to the related unit (see 23. Requests).


Asking the Wiki a question (AI)

Who: Employee · Where: Wiki home and search results → Ask the Wiki

What it does: You ask what you need without opening articles one by one (e.g. "How do I take annual leave?"). AI prepares the answer only from the Wiki articles you can see (including the user guide) and company policies, and shows the sources as links.

  1. On the Wiki home, type your question in the Ask the Wiki box and tap Ask. When you search, the box comes pre-filled with your search words.
  2. A short, step-by-step answer appears under Answer.
  3. Under Sources, the article and section the answer is based on (e.g. Yıllık izin nasıl alınır? › Kısaca) appear as links. Tap a source for details; the article opens in the Wiki. Policy sources are marked (policy).
  4. If no answer is found, you see "I couldn't find the answer to this question in the Wiki." You can search with the same words using Search the wiki or open a request to the relevant unit.

Ask the Wiki: answer and source

Tip: Short questions about a single topic give the best results. If your app is in another language, the answer comes in that language too.

Important: The box appears only if your company has turned on Ask the Wiki. AI answers can be wrong; for important matters, open and read the source. Your question and the related sections are sent to an AI service (Anthropic, USA) to produce the answer; who asked is not recorded. You can ask at most 20 questions per hour.


Adding and editing Wiki articles

Who: Wiki editor (category editor, general editor or Admin) · Where: Wiki → + Article

What it does: You add new articles and update existing ones in the categories you edit. Articles are edited inside the Wiki page; no separate window opens.

  1. In the Wiki menu, tap + Article. If a category is open when you tap it, that category is preselected.
  2. Fill in Title, Category and Text. In the text you can use ## Subheading, - item, **bold** and [link](https://…). Subheadings are listed in the Wiki menu while reading.
  3. To see how the article will look, tap Preview.
  4. In Who can see, open the article to everyone or only to the selected departments, people, company roles or module permissions. Use Who cannot see to add exceptions. The number of people who can see it appears at the bottom.
  5. Tap Save. The article opens and takes its place in the Wiki menu. If you are an Admin, an announcement question opens below an article you have just published (see Announcing a Wiki article to its readers).
  6. To update an existing article, tap Edit below it. To discard your changes, tap Cancel; the article opens unchanged.

New article form in the Wiki (computer)

Important: If you edit articles that come from the user guide, your changes are kept: when a new version of the guide arrives automatically, the Turkish text you edited is not touched; only the texts in the other languages are refreshed. If the Admin ticks "Overwrite editors' changes" when importing the guide manually, the guide's text comes back.


Announcing a Wiki article to its readers

Who: Admin · Where: Wiki → article → Announce to readers

What it does: You announce an article you have published or updated to the employees who can see it, by phone notification and / or email. An employee who taps the notification goes straight to the article.

  1. When you publish a new article, the The article is published. Announce it to readers? box opens below it by itself. For an existing article, tap Announce to readers below the article.
  2. The box shows how many people it will go to ("Will go to 14 people"), with the number of people who have phone notifications on and who have an email address. For a restricted article it says that it goes only to employees covered by the access rule.
  3. Leave one or both of Phone notification and Email selected.
  4. If you want, type why they should read it in the Short note (optional) box (up to 300 characters). The note is shown next to the title in the notification and the email; if you leave it empty, the first lines of the article are sent.
  5. Tap Send. "Announced: N people" appears; below the article, the Last announcement line (date, number of people, channel, sender) is shown.

Announce to readers: number of recipients, channels and short note

Tip:

  • The announcement follows the article's Who can see rule. For example, an article open only to the Board of Directors is announced only to the Board of Directors.
  • The email has the title, a short summary and an Open the article link.

Important:

  • People who see the article outside the rule only because they are an Admin or a category editor, and you, do not get the announcement. A draft cannot be announced.
  • If the same article was announced in the last 24 hours, you must select Send anyway (this article was announced in the last 24 hours) to send it again. You can send up to 10 announcements per hour.
  • Phone notifications reach only employees who have turned notifications on (see 09. Notifications).

Following vision and goals

Who: Employee · Where: Announcements → Vision and goals

What it does: You see the company's vision, mission and values, and how far the goals have progressed.

  1. The Vision and goals box shows the company's vision and the progress bars of the company and department goals and of your personal goals.
  2. Each goal shows the percentage, the achieved / target value, the status (Planned, Yolda ("on track"), At risk, Completed) and the end date.
  3. To see everything, tap See all. The window contains Our vision, Our mission, Our values and all goals.

Vision and goals box

Vision and goals window: vision, mission, values and My goals

Important: All employees see the company and department goals. Only you and your managers in the organization chart see your personal goal.


Adding and updating a personal goal

Who: Employee · Where: Announcements → Vision and goals → See all

What it does: You add your own goal and update its progress.

Before you start: Every employee has the My personal goal option. Your personal goal is seen and updated by you, your managers in the organization chart and the app administrators.

Adding a goal:

  1. Tap See all, then + Add goal.
  2. In the Scope list, make sure My personal goal is selected.
  3. Write your goal in the Goal field.
  4. If you want, fill in the Description (optional), Period (optional) (e.g. 2026) and End date (optional) fields.
  5. If the goal is measured with a number, write the Numeric target (optional) and the Unit (e.g. 20 and "cards").
  6. Tap Add the goal.

Updating progress:

  1. Under My goals, tap the Update progress button of your goal.
  2. Write the value you reached in the Achieved field.
  3. In the Status list, leave Set status automatically or select a status.
  4. If you want, write a Note (optional) and tap Update.

Update progress: Achieved, Status and Note

Tip: To change a goal, use Edit; to remove it, use Delete. You get a notification when your manager adds a goal for you or your team.


Following Team Square

Who: Employee · Where: Bottom menu Team → Team Square

What it does: Team Square is the area where employees share among themselves: listings, invitations, surveys, thank-yous, venue recommendations, alerts and useful content.

  1. Tap Team in the bottom menu. The Team Square tab opens.
  2. In the Employee board box, posts are sorted from newest to oldest.
  3. To filter by type, use the buttons at the top: All, Listings, Announcements and invitations, Surveys, Thank you, Venues, Heads-up, Useful content. For your own posts, tap Mine. To see expired posts, tick Archive.
  4. To like a post, tap ♡; to write a comment, tap 💬 Yorum yaz ("write a comment").
  5. For listings, use ✉️ Message the listing owner to send the owner a message that only the two of you can see.

Team Square: Employee board and type filters

Other boxes in Team Square:

Important: If you see an inappropriate post, tap the ⋯ button at the top right of the post, then Report inappropriate content. If several different people report it, the post is hidden automatically and the administrators review it.


Posting on Team Square

Who: Employee · Where: Team → Employee board → + Share

What it does: You share a listing, an invitation, a survey, a thank-you, a recommendation or useful content with your colleagues.

  1. In the Employee board box, tap + Share. The Share window opens.
  2. Select the post type:
    • 🏷️ Listing: Type (For sale, For rent, Free to give away, Searching, Lost / found, Carpool), Title, Description, Price (optional), Deadline (optional).
    • 🎉 Announcement / invitation: Type (Engagement, Wedding, Birth, Mezuniyet ("graduation"), Event, Concert, exhibition, show, Other), Title, Description. If you enter the Date, Time and Place in the Invitation (optional) section, employees can respond whether they will attend.
    • 📊 Survey: Question, Description (optional), Options (2–6) (for more options, + Option), Deadline (optional). If you do not enter a deadline, the survey stays open for 7 days.
    • 🙏 Thanks: select the employee in the To list and fill in the Title (optional) and Your thank-you message fields.
    • 📍 Venue recommendation: see Sharing a venue recommendation.
    • ⚠️ Heads-up: see Sharing a "Heads-up" alert.
    • 💡 Useful content: Type (Article, Video, Podcast, Book, Training / course, Tool / app, Other), Title, Description and Link (required).
  3. In listings, announcements / invitations, venue recommendations and Heads-up posts, you can add photos with Photos (up to 3) if you want.
  4. Select in the Who can see list: Whole company, only your own department (e.g. Only Satış), People I select or Everyone except those I select.
  5. Tap Board rules to read the rules and tick the I have read the board rules and will follow them. box.
  6. Tap Share.

Tip:

  • The person you thank always gets a notification and an email.
  • The useful content you share also appears on your profile under "Shared content".
  • To remove your own post early, use ⋯ → Archive or Delete.

Important:

  • The Board is for employees; do not share commercial advertising or political content.
  • Do not share your own or other people's personal data (ID number, address, health information, etc.).
  • Photos are made smaller and their location information is deleted; only employees see them.
  • For listings, the sale and the handover are your responsibility; the company is not an intermediary.
  • Expired posts go to the archive and are deleted after some time.

Responding to an invitation and voting in a survey

Who: Employee · Where: Team → Employee board

Responding to an invitation:

  1. A dated invitation shows the date, time and place. Below it, you see how many people are attending.
  2. Tap Attending, Maybe or Not attending. You can change your answer later; if you tap the selected answer again, your answer is removed.

Invitation: date, place and Attending / Maybe / Not attending buttons

Voting in a survey:

  1. Tap one of the options. Your vote is saved and the results appear with percentages and the number of votes.
  2. To take back your vote, tap your selection again.

Employee survey: options, percentages and number of votes

Tip: When you get an event invitation, the line "You are invited to an event" appears in the Waiting for you list in the bell (see 09. Notifications).

Important: Only the person who shared the survey sees who selected what.


Sharing a venue recommendation

Who: Employee · Where: Team → Employee board → + Share → 📍 Venue recommendation

What it does: You recommend a restaurant, café, takeaway or tradesperson you like to your colleagues.

  1. Tap + Share, then 📍 Venue recommendation.
  2. Select the Type: Restoran ("restaurant"), Kafe ("café"), Takeaway, Service / tradesperson, Other.
  3. Write the name of the place in the Title field and your opinion in the Description field.
  4. Select a rating in the Your rating list (★ Poor … ★★★★★ Excellent) or leave it as Without rating.
  5. If you want, add a Place (optional), a Link (optional) (a map or menu link) and a photo.
  6. Select Who can see, confirm the board rules and tap Share.

Venue recommendation form

Tip: Venue recommendations stay published for one year. If the same place is in the Useful contacts list in the Directory, the employees' rating appears on the address card as "Employee rating" (see 08. Directory and organization).


Sharing a "Heads-up" alert

Who: Employee · Where: Team → Employee board → + Share → ⚠️ Heads-up

What it does: You announce a problem in the office, in a common area or with a service that your colleagues need to know about (e.g. a wet floor, a broken door). The alert appears with a red border.

  1. Tap + Share, then ⚠️ Heads-up.
  2. Select the Type: Venue / service, Office and common areas, Security, Other.
  3. Write a Title and a Description.
  4. If you want, add a photo.
  5. Select Who can see, confirm the board rules and tap Share.

Heads-up form: Type, Title, Description

Important: Describe what happened objectively and respectfully; do not share names or personal information. The alert goes to the archive after 30 days. Also report a serious occupational safety issue with a Safety report (see 27. Emergencies, occupational safety and the occupational physician).


Celebrations and birthdays

Who: Employee · Where: Team → Celebrations · 7 days

What it does: You see your colleagues who have a birthday or a work anniversary today and in the next 7 days.

  1. Tap Team and scroll down to the Celebrations · 7 days box.
  2. Celebrations are grouped by day. For work anniversaries, the number of years is shown.
  3. Tap a person to open their profile.

Celebrations · 7 days: work anniversaries and birthdays

Tip: Your own birthday and work anniversary appear as "Your birthday" and "Your work anniversary". On your birthday, you get a celebration email and notification from the company.

FAQ:

  • Why do I not see some birthdays? Birthdays are shown within the scope that the employee allowed and the company selected (e.g. only your department).

Entering your birthday

Who: Employee · Where: My Space → Calendar → My birthday

What it does: Saves your birthday (without the year), and you select whether your colleagues can see it.

  1. Tap My Space, then Calendar, and scroll down to the My birthday box.
  2. If you entered it before, tap Change.
  3. Select the day and month. The year is not asked.
  4. If you want your colleagues to see it, tick the box (e.g. Let colleagues in my department see my birthday).
  5. Tap Save.

My birthday box

Important: If you do not tick the box, your birthday is visible only to you. You always get the company's celebration.


Sending a suggestion, complaint or question

Who: Employee · Where: Team → Suggestions and complaints

What it does: You send your suggestion, complaint or question to the related people. If you want, you send it anonymously.

  1. Tap Team and scroll down to the Suggestions and complaints box.
  2. Tap Send new.
  3. Select the type: Suggestion, Complaint or Question.
  4. Select the scope:
    • About my department: goes to your manager (even if you send it anonymously).
    • About the work and About the company: go to the readers of the topic.
  5. Select a topic in the Subject list (e.g. General, Human resources, Office and work environment, Software and tools).
  6. Write at least 10 characters in the Text field.
  7. If you want to send it with your name, tick Send with my name. If you do not tick it, the submission is anonymous.
  8. If you send it anonymously and want the tracking information to be kept on this device, tick Keep the tracking number and key on this device.
  9. Tap Send.
  10. Your tracking number (starts with OS-) appears on the screen. For an anonymous submission, a secret key is also shown. Write down both or keep them with Copy / Download.

Suggestions and complaints box

Suggestion, complaint or question window: Send with my name and options for keeping the information on the device

Important:

  • For an anonymous submission, your name and the time you sent it are not stored anywhere. Watch out for details in your text that identify you.
  • The secret key is not shown again. If you lose it, you cannot see the reply to your anonymous submission from another device.
  • If you keep the tracking information on this device, anyone with access to the device can see your submission. This information is deleted when you sign out.
  • When you send anonymously under About my department and your department has 5 people or fewer (including you, not counting your manager), the form shows the warning "Your department has N people; even if you send anonymously, the reader may recognise you." and suggests choosing About the work or About the company (1.8.8).

Tip: If your company has turned on suggestion rewards, you earn points when your work-related suggestion is implemented. Your points appear at the bottom of the box under the Suggestion points heading. If you sent it anonymously, open the submission and tap Claim the points to take the points; in this case, your name is disclosed only to the readers of that suggestion.


Following the reply to your submission

Who: Employee · Where: Team → Suggestions and complaints → Sent by me / Look up by tracking number

What it does: You see the status of your submission and the reply, and you write additional information.

  1. Your named submissions and the anonymous submissions you kept on this device are listed under Sent by me. Status labels: New, Under review, Answered, Closed, Implemented.
  2. Tap a submission. The text you wrote and the replies appear.
  3. To give additional information, write in the Write additional information or a reply box and tap Send.

Submission details: reply and additional information box

Looking up from another device (anonymous submission):

  1. Tap Look up by tracking number.
  2. Fill in the Tracking number and Key (for anonymous submissions) fields.
  3. Tap Look up.

Look up by tracking number window

Tip: When your named submission gets a reply, you get a notification and an email. For an anonymous submission, no notification comes; check the reply with your tracking number.


Messages: connecting to Google Chat

1.8.0: If your company turned on the Chat module, the Messages button in the top bar now opens Prozence's own internal chat; if you have a Google Chat connection, the view described in this section stays in the panel as the Google Chat tab. See 41. Chat: internal messaging.

Who: Employee · Where: Top bar → Messages (on a phone, the speech bubble icon)

What it does: Messages lets you write to your colleagues and to the whole company without leaving the app. It runs on your company's Google Chat: messages go out with your name and also appear in Google Chat. For this, you connect your Google account once.

Before you start:

  • The Messages button appears only if your company has set up and turned on Messages (Admin → Integrations → Messages; see 13. Integrations).
  • You connect with your company Google account. The email of the Google account must be the same as the email in your Prozence record; a personal Gmail account cannot be connected.
  • Messages does not appear in a shared device session.
  1. Click Messages in the top bar (on a phone, tap the speech bubble icon). On a computer, the panel opens from the right; on a phone, it opens full screen.
  2. If you are not connected, the "Connect to Google Chat" screen appears. Tap Connect to Google Chat. Messages on a phone: the Connect to Google Chat screen and the Connect to Google Chat button
  3. Google's sign-in screen opens. Select your company Google account.
  4. On Google's consent screen, tick all the requested permissions and confirm.
  5. You return to the app and the message "Google Chat connected." appears. Your conversations are listed in the panel.

The Messages panel opens from the right on a computer: the Connect to Google Chat screen when not connected

In the Prozence phone app: The consent screen opens in an external browser window, and the panel shows "Finish connecting in the window that opened, then come back here." When you finish the consent and return to the app, the panel refreshes automatically.

Common messages:

  • "The connected Google account (…) does not match the email in your Prozence record (…). Try again with your company account." — You selected the wrong Google account.
  • "Not all permissions were granted on the Google consent screen. Connect again and tick them all."
  • "Connection cancelled." — You cancelled on the Google screen.
  • "The connection request has expired. In Prozence, press "Connect to Google Chat" again in Messages." or "The connection session did not match or has expired. Try again from Messages."
  • "Google client details are wrong (Admin → Integrations → Messages)." — There is an error in the setup; tell your administrator.
  • "Your record has no email address." — Ask HR to add your work email to your record.

Tip: You need to connect only once; it works on both the phone and the computer. Prozence does not store your messages; it only reads from and writes to Google Chat.

Important: These steps could not be shown with a real Google account on the demo site; the images show the screen of an employee who is not connected.


Chatting in Messages

Who: Employee · Where: Top bar → Messages

What it does: You read your one-to-one conversations, your group chats and the Whole company space, and you reply to them.

Before you start: You must be connected to Google Chat (see Messages: connecting to Google Chat).

  1. Click Messages in the top bar. The red number on the button is the number of unread conversations.
  2. Your conversations appear in the list on the left:
    • Whole company is always at the top (the Google Chat space that your company selected).
    • One-to-one conversations show the other person's name and photo; group chats show the Group label and other spaces show the Space label.
    • An unread conversation has a dot next to it.
  3. To find a conversation, type in the Search conversations box.
  4. Click a conversation. The messages open on the right (full screen on a phone): the sender's name (in groups and spaces), the time and the message. Links can be clicked.
  5. For older messages, click Older messages at the top.
  6. Type your message in the box at the bottom (Write a message in a one-to-one conversation; Write to everyone in Whole company, group chats and spaces) and click Send. On a computer, Enter sends and Shift+Enter starts a new line. A message can be at most 4,000 characters.
  7. Messages that contain an attachment, an image or a card show "Attachment or card: open in Google Chat". To open the conversation in Google Chat, click Open in Google Chat in the header.
  8. To close the panel, click the close button at the top right or press Esc. On a phone, you go back from a conversation to the list with the back arrow.

Image: The connected panel (with messages) cannot be shown on the demo site; it needs a Google Chat connection. For where the panel opens, see the connection image above.

Common messages:

  • "You are not a member of this space yet. Join it in Google Chat or ask your manager to add you." — You are not a member of the Whole company space.
  • "Your Google Chat connection is no longer valid. Connect again." / "Your Google Chat connection has expired. Connect again." — Tap Connect to Google Chat in the panel again.
  • "Google Chat can't be reached right now. Try again shortly." — Google cannot be reached for a while.
  • "The message is empty." / "A message can be at most 4,000 characters."

Tip: While the panel is closed, the unread number refreshes once a minute. Instant phone notifications come from the Google Chat app.

Important: Sending attachments, editing / deleting messages, reactions and thread replies are not available in Messages; use Google Chat for these. A new group chat or space opened in Google Chat appears in the list automatically.


Starting a new message

Who: Employee · Where: Messages → New message

What it does: Opens a one-to-one conversation with a colleague you have not written to before.

  1. In the Messages panel, click New message.
  2. Type the person's name or job title in the Search people (name, title) box.
  3. Select the person in the list. If you already have a one-to-one conversation, it opens; otherwise, a new conversation opens.
  4. Type your message and click Send.

From a profile: If you click Send message on a colleague's profile, Messages opens on the same page with a one-to-one conversation with that person (see 08. Directory and organization).

Common messages:

  • "This conversation was just opened and Google did not accept the first message from here. Press "Open in Google Chat" and write the first message there; later messages go from here." — Click Open in Google Chat above the message box and write the first message in Google Chat.
  • "Couldn't start a Google Chat conversation with this person (they may not use Google Chat or may be outside the company)."
  • "This person's record has no email." / "No matching people."

Image: Cannot be shown on the demo site (needs a Google Chat connection).


Hiding meeting chats and conversations

Who: Employee · Where: Messages → Show meeting chats, Hide from list, Hidden

What it does: Hides the chats that Google Meet opens for each meeting and the conversations that do not interest you, so that they do not crowd the list. Hiding affects only your list in Prozence; the conversation in Google Chat is not touched.

Meeting chats:

  1. Meeting chats (chats whose name ends with a date, such as "… - 2 Oct") are hidden in the list by default and are not included in the unread number.
  2. To see them, tick the Show meeting chats box at the top of the list. Your choice is saved.

Hiding a conversation:

  1. Open the conversation.
  2. Click Hide from list in the header. The message "Conversation hidden from the list; it is under "Hidden"." appears.
  3. To see hidden conversations, click Hidden (n) at the top of the list, next to Show meeting chats (this button does not appear if there are no hidden conversations or while you are searching); they are listed in a faded color. To close them, click Close hidden (n).
  4. To undo, open the conversation and click Show in list. The message "Conversation is back in the list." appears.

Tip: The Search conversations box also finds hidden conversations. Hidden conversations are not included in the unread number.

Important: The Whole company space cannot be hidden ("This conversation cannot be hidden.").

Image: Cannot be shown on the demo site (needs a Google Chat connection).


Removing the Messages connection

Who: Employee · Where: Messages → bottom of the list → Remove connection

What it does: Removes Prozence's access to your Google Chat account.

  1. Open the Messages panel.
  2. Below the conversation list, find the "Connected account: …" line and click Remove connection.
  3. Confirm the question "Remove your Google Chat connection? Your messages in Google Chat will not be deleted.".
  4. The message "Google Chat connection removed." appears and the panel goes back to the "Connect to Google Chat" screen (see Messages: connecting to Google Chat).

Tip: The connection of an employee who leaves the company and of a deleted record is removed automatically. The access is also revoked on Google's side.

Image: When the connection is removed, the panel goes back to the screen in the connection image.


Viewing the company calendar

Who: Employee · Where: My Space → Calendar → Next 14 days (on a computer, Board → Calendar)

What it does: You see the company events, public holidays, birthdays, work anniversaries and the people on leave for the next 14 days in one list.

  1. Tap My Space in the bottom menu, then Calendar. On a computer, click the Calendar tab on the Board.
  2. In the Next 14 days list, events are sorted by day. The type of event is shown with a colored line and the text below it (e.g. "Company event", "Work anniversary", "On leave · Yerine: …").
  3. To filter, use the buttons at the top: All, Events, Celebrations, Time off, Customers.
  4. If your company has set up the personal calendar connection, the All · My calendar · Company selection also appears above the list. In this case, the filter buttons appear only while Company is selected; for your own meetings, see Viewing your own meetings (My calendar).

Calendar: Next 14 days and filters

Tip: The Customers filter shows the birthdays of the customer contacts you have access to. If a colleague on leave shows "Yerine: …" ("covering: …"), send work to that person during that time.

In group companies (1.8.8): the list shows only the leave of employees of your own company; the app Admin sees the leave of the whole group.

Important: You need permission to add an event. If you have permission, the + Event button appears in the box.


Viewing your own meetings (My calendar)

Who: Employee · Where: My Space → Calendar → My calendar (on a computer, Board → Calendar)

What it does: Shows the meetings of the next 14 days from your own Google Calendar or Outlook calendar on the Calendar tab, together with the company calendar. You go to a meeting with the Join button.

Before you start:

  • Your company must have set up the Google Workspace (service account) or Microsoft 365 connection. You do not need to connect anything yourself.
  • In Admin → Calendar and Board → Calendar → Employees’ own calendars, the option "Everyone sees their own Google / Outlook calendar on the Calendar tab (My calendar)" must be ticked (it is ticked by default).
  • If one of these two conditions is missing, the Calendar tab looks as before: the All · My calendar · Company selection and the My meetings tile do not appear.
  1. Tap My Space in the bottom menu, then Calendar. On a computer, click the Board → Calendar tab.
  2. In the selection above the Next 14 days box, select My calendar.
    • All: the company calendar and your own calendar together, day by day. Within a day, all-day events come first, then the meetings in time order.
    • My calendar: only your own meetings.
    • Company: only the company calendar; the Events, Celebrations, Time off, Customers filters appear only here.
  3. Each meeting shows the date ("Today" for today), the title, the time (e.g. "10.00–11.00") and the place if there is one. All-day events show "All day".
  4. If the meeting has a Google Meet, Teams, Zoom or Webex link, tap Join; the meeting opens in a new tab.
  5. To open the meeting in your calendar program (Google Calendar or Outlook), tap its title.
  6. Below the list, you see "Only you can see this · Google Calendar · time". To update immediately, tap Refresh.
  7. If you do not want to see your own calendar on this tab, tap Don’t show my calendar here. To turn it back on, tap Show in My calendar.

My meetings in Today: While My calendar is on, the My meetings tile appears at the top of Today. It shows the time and name of today's next meeting and, below it, "N more meetings today" or "Last meeting today". Tap it to open this screen with My calendar selected (see Today: the day's overview).

The Calendar tab without a personal calendar connection: only the company calendar and its filters, no All / My calendar / Company selection

Messages you may see on the screen:

  • "Loading your calendar…"
  • "You have no meetings in the next 14 days."
  • "You have hidden your calendar on this tab." (with Show next to it)
  • "Your record has no work email, so your calendar cannot be read."
  • "Your calendar could not be read: …" — There is a problem with the connection; the My meetings tile shows "Could not be read". If it continues, tell your administrator.
  • "You refreshed too often. Please wait a moment." — Refresh can be used at most 20 times in 10 minutes.

Privacy:

  • Only you see your calendar; your manager and your colleagues cannot see it.
  • A meeting marked "Private" in Google appears as "Busy"; its title, place and link are not shown.
  • Meetings that you declined, cancelled meetings and "working location" entries are not shown.
  • Meetings are not stored permanently; a temporary cache of a few minutes is used.

Important: My calendar is read-only. You create and change meetings and respond to invitations in Google Calendar or Outlook. Only your primary calendar is read; shared calendars and calendars you subscribed to do not appear.

Image: The demo site has no Google / Microsoft calendar connection, so the My calendar screen cannot be shown; the image shows how the Calendar tab looks without the connection.


Subscribing to the company calendar

Who: Employee · Where: My Space → Calendar → Add to my calendar

What it does: You see the company calendar (holidays, events, birthdays, work anniversaries, leave, and the birthdays of the customers you have access to) in your own Google Calendar or in Outlook. The calendar updates automatically.

  1. On the Calendar screen, tap Add to my calendar below the list.
  2. Your personal calendar address appears. Tap Copy.
  3. Open your calendar program:
    • Google Calendar: Other calendars → From URL → paste the address you copied → Add calendar.
    • Outlook: Add calendar → Subscribe from web → paste the address.
  4. In a few minutes, the company calendar appears in your program as a separate calendar.

Add to my calendar: subscription address, Copy and Renew link

Important:

  • The address is personal to you; do not share it. A person who gets the address can see your calendar.
  • If you shared the address by mistake, tap Renew link (the old one stops working) and confirm. Calendars where you added the old address do not update; add the new address again.

FAQ:

  • A change does not appear in my calendar program immediately. Google Calendar and Outlook subscriptions refresh at intervals (every few hours). For up-to-date information, look at the calendar in the app.

My to-dos

Who: Employee · Where: My Space → Today → My to-dos (on a computer, Board → Today)

What it does: Collects the tasks that you need to follow up in one list.

  1. On the My Space → Today screen, scroll down to the My to-dos box.
  2. The box can show:
    • Follow-up reminders: your customer follow-up reminders due by tomorrow.
    • Customer job title / job change suggestions that are waiting for your approval.
    • Cards I added recently: the customer cards you added most recently.
    • Messages: cards shared with you and replies to your notes.
    • Shortcuts for an ongoing trade fair or for post-fair thank-you emails that are waiting.
  3. Tap a row to open the related record.

My to-dos: follow-up reminders and recently added cards

Tip: If there are no pending tasks, the box shows "Nothing pending for today.". For adding reminders and customer cards, see 04. Customer directory.


Who: Employee · Where: My Space → top of Today → Important links (on a computer, Board → Today; in the single-page layout, the top of the page)

What it does: You reach the web addresses that the company added and that you use often (HR portal, support page, etc.) with one tap.

  1. Important links stands on the Today tab, below the Today card and the Work time / My leave / My expenses tiles, in a single full-width row. In the single-page layout it is at the top of the page (below Featured, above the My Area row).
  2. Tap a link to open it. On a phone, the strip scrolls sideways; swipe it with your finger to see the other links.
  3. To add your own link or change the order, tap Edit.
  4. Fill in the Name (e.g. Leave form) and Adres (https://…) ("address") fields and tap + Add.
  5. To change the order, use the ↑ and ↓ arrows next to the link.
  6. Tap Save. To cancel, tap Cancel.

Important links box

Editing important links: Name, Address, + Add and order arrows

Tip: Only you see the links you add. You can remove your own link with Delete. The first 6 links always appear; for the rest, tap Show all (n) (n is the total number of links). To shorten the list again, tap Show less.

Important: Links that the company added (labeled Company or Shared) cannot be deleted; you can only change their order.


Onboarding checklist for new employees

Who: New employee · Where: My Space → My Area → Onboarding (on a computer, Board → My Area)

What it does: Shows the tasks for your first days, who is responsible for them and their dates, step by step.

Before you start: The list appears only if HR has started your onboarding process.

  1. Open the My Space → My Area screen. Onboarding is the first box and appears as a short card.
  2. At the top, you see Welcome!, your start date, your manager and your buddy (the colleague who will help you).
  3. The progress bar and the "x / y steps done" line below it show how many steps are complete.
  4. The short card shows only the next 3 steps that are not done. Each step shows the date and the person responsible (e.g. "İK: …" for HR, "BT: …" for IT). Steps whose date has passed show "gecikti" ("overdue").
  5. When you complete a step that is yours, tick the box next to it. In some steps, a button such as Open my profile or Open policies takes you to the related screen.
  6. To see the welcome text, the completed steps and all steps, tap Open all. The card opens at full width; to return it to its previous size, tap Collapse.

Onboarding: welcome, progress and steps

Tip:

  • The people responsible for other steps tick them; you only see who has them.
  • If you come from an onboarding notification or from the Waiting for you list in the bell, the card opens fully.
  • When all steps are done, the process closes and the Onboarding box disappears from My Area.

Searching the Board

Who: Employee · Where: My Space → Today (on a computer, at the top of the Board)

What it does: You search for colleagues, customers, companies, announcements, policies, surveys, events and Team Square posts from one box.

  1. Type at least 3 letters in the Search people, customers, companies, announcements or events box at the top.
  2. The results open in groups: e.g. Team, Customers, Companies, Company Agenda, Team Square, useful contacts. Each group shows at most 6 results.
  3. Tap a result to open it. On a computer, you can move between the results with the down / up arrow keys and open one with Enter.
  4. To clear the search, tap the × button in the box.

Searching the Board: Company Agenda and Team Square results for "fuar"

Tip: Turkish letters and upper / lower case do not matter. You can also find colleagues by their expertise and interests (see 00. Getting started).

Important: Search does not give you new access: only the customer records and announcements that you can already see appear in the results.

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